Software Testing | |
What is Software Testing? Software testing is a process used to identify the correctness, completeness and quality of developed computer software. Actually, testing can never establish the correctness of computer software, as this can only be done by formal verification. It can only find defects, not prove that there are none. There are a number of different testing approaches that are used to do this ranging from the most informal ad hoc testing, to formally specified and controlled methods such as automated testing. |
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Software Testing Life Cycle Click here to see the Software Testing Life Cycle - Prepared by Natarajan S. Winrunner Vs Quick Test Professional Period of time beginning when a software product is conceived and ending when the product is no longer available for use. The software life cycle is typically broken into phases denoting activities such as requirements, design, programming, testing, installation, and operation and maintenance. Contrast with software development process Some Good Websites and Groups for Testing : http://www.dis.wa.gov/pmframework/templates.htm http://india.istqb.org/examdates.htm http://www.riceconsulting.com/new/ http://www.wilsonmar.com/1robot.htm http://www.rspa.com/reflib/TestingWebApps.html http://www.psqtconference.com/ http://www.asq.org/cert/types/csqe/ http://www.softwarecertifications.com/ http://certification.about.com/od/qacertification/ http://www.qaiusa.com/bill-perry-download/index.html GROUPS http://groups.yahoo.com/group/qaworld http://groups.yahoo.com/group/sqatester |
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BUG REPORT :How to write a bug report :
1. Be very specific when describing the bug. Don't let there be any room for interpretation. More concise means less ambiguous, so less clarification will be needed later on.
2. Calling windows by their correct names (by the name displayed on the title bar) will eliminate some ambiguity.
3. Don't be repetitive. Don't repeat yourself. Also, don't say things twice or three times.
4. Try to limit the number of steps to recreate the problem. A bug that is written with 7 or more steps can usually become hard to read. It is usually possible to shorten that list.
5. Start describing with where the bug begins, not before. For example, you don't have to describe how to load and launch the application if the application crashes on exit.
6. Proofreading the bug report is very important. Send it through a spell checker before submitting it.
7. Make sure that all step numbers are sequenced. (No missing step numbers and no duplicates.)
8. Please make sure that you use sentences. This is a sentence. This not sentence.
9. Don't use a condescending or negative tone in your bug reports. Don't say things like "It's still broken", or "It is completely wrong".
10. Don't use vague terms like "It doesn't work" or "not working properly"
11. If there is an error message involved, be sure to include the exact wording of the text in the bug report. If there is a GPF (General Protection Fault) be sure to include the name of the module and address of the crash.
12. Once the text of the report is entered, you don't know whose eyes will see it. You might think that it will go to your manager and the developer and that's it, but it could show up in other documents that you are not aware of, such as reports to senior management or clients, to the company intranet, to future test scripts or test plans. The point is that the bug report is your work product, and you should take pride in your work.
Overview of Bugs :
No matter what a system does, what language it’s written in, what platform it’s run on, whether it’s client/server based or not its basic functions are the same. They are broken down into the following categories:
Entry Storage Output Process As the interaction between data and the system increases usually so does the severity of the bug, and the detail needed in a report. Bug severity can be categorized as follows:
Cosmetic Inconvenience Loss of Function System crash or hang Loss of Data Cosmetic bugs are the simplest bugs to report, and affect the system the least. They are simply instances where things look wrong. Spelling errors, screen anomalies these are cosmetic bugs. Bugs that are classified as an inconvenience are just that, something that makes the system harder to use. These are slightly more nebulous since part of their effect is subjective. This also makes it harder to describe what the actual problem is. When a bug results in a loss of function, reporting becomes a bit more complicated and the urgency to fix the bug is greater. These bugs do not affect the data, but it means that a process is useless until it is fixed. Because of this, the report again becomes more complicated. Bugs that cause the system to crash or hang can be the hardest to reproduce, and therefore the hardest to adequately describe. If you experience a crash or hang in testing, it is imperative to see if you can reproduce the problem, documenting all the steps taken along the way. On these occasions, it is also important to include the data used in causing the system to crash/hang. The final classification is the worst bugs that result in the loss of data. Data is the heart of almost every system, and anything that threatens the integrity of that data must be fixed as quickly as possible. Therefore more than any other bug type it must be documented as thoroughly as possible.
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Website Testing How can World Wide Web sites be tested? Web sites are essentially client/server applications - with web servers and 'browser' clients. Consideration should be given to the interactions between html pages, TCP/IP communications, Internet connections, firewalls, applications that run in web pages (such as applets, javascript, plug-in applications), and applications that run on the server side (such as cgi scripts, database interfaces, logging applications, dynamic page generators, asp, etc.). Additionally, there are a wide variety of servers and browsers, various versions of each, small but sometimes significant differences between them, variations in connection speeds, rapidly changing technologies, and multiple standards and protocols. The end result is that testing for web sites can become a major ongoing effort. Other considerations might include: |
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